- If you wish to cancel your order, please send an email as soon as possible. We will make every effort to fit your request. However, once an order has been submitted, we cannot guarantee that the purchase can be cancelled.
How will I know my order has been successful?
- Once you have placed an order you will shortly receive a confirmation email. To ensure that this goes into your inbox please add our email to your contacts, otherwise your confirmation email may end up in your Junk/Spam folder. If you have not received your order confirmation email, please contact us.
How long will it take to receive my order?
Shipping Times (once order is processed) for regular shipping:
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USA: 7 - 15 business days
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UK: 12 - 20 business days
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Australia & New Zealand: 12 - 20 business days
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Canada: 12 - 20 business days
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Western Europe: 10 - 30 business days
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Rest of world: 10 - 40 business days
How do I return my order?
- You can send the return parcel back on any service, we recommend that you use a tracked service if you decide to use your 30 days return policy and ask for a refund. YEEDCLO is not liable to cover shipping costs for returns unless the product is faulty / incorrect. For more help please contact us
I emailed customer service, how long will it take them to respond?
- Due to high volumes of inquiries, it can take our customer service representatives up to 48 hours to respond ( business days ). Sending multiple emails only delays yours and other people’s inquiries, please only email once.
Are YEEDCLO clothes true to size?
- For more information about sizes, we highly recommend you to check the size guide on each product page.